Aeonics Pricing Model
The Aeonics annual subscription license includes updates, upgrades, bugfixes and basic support. A major version is released every year with the latest improvements and new features. Each major version is supported during 3 years, then it is time to upgrade your system.
The rules
- You need one license for every running instance
- If you have a valid license, you can run in on your own machine too
- There is a distinction for prod or non-prod systems
- There is a distinction per final project
Annual license subscription
| Non-commercial | POC | Standalone | Elastic | Global | |
|---|---|---|---|---|---|
| Production ready | Yes | No | Yes | Yes | Yes |
| Support | Community | Email Best effort |
Email Business hours |
Online Tracker Business hours |
Direct Phone Extended hours |
| Number of instances | 1 | 1 | 1 | Unlimited | Unlimited |
| Number of projects | 1 | 1 | 1 | 1 | Unlimited |
Service Level Agreement (SLA)
On demand, Aeonics can offer a Service Level Agreement tailored to your needs. We are commited to guarantee your security, the availability of your system, and a quick resolution of incidents.
SLA requirements vary depending on organizations or projects. Let us know what you expect and we will certainly match your request.
Trainings and Services
| Training | Audit | Expertise | |
|---|---|---|---|
| Location | On premise | On premise or Remote | On premise or Remote |
| Duration | 3 days | 1 day | 1 day |